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Americas Partner Account Manager in Chicago, IL at BetterJobs

Date Posted: 10/13/2018

Job Snapshot

  • Employee Type:
  • Location:
    Chicago, IL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

About us:

Crawford Technologies is an award-winning, worldwide leader in print-stream conversions, document re-engineering, high-volume document workflow, document accessibility and archiving software solutions. For over 20 years, Crawford Technologies has expanded its solution offerings in Customer Communications Management, Enterprise Output Management, Enterprise Content Management, and Document Accessibility markets. CrawfordTech is dedicated to helping organizations improve their customer communications delivery systems so people can receive their documents in their format and channel of preference.

Crawford Technologies is on the forefront of technology. As a North American Deloitte Technology FAST 500 company, and listed for the past seven years as a Branham 300 Top ICT Companies in Canada, CrawfordTech is an exciting high growth company with a lot of opportunity.

Crawford Technologies has a fun, diverse and fast-paced culture with an inherent drive to make an impact with an eye for innovation in technology. We have the best, brightest talent and our employees make the difference, and we have the awards and recognition to demonstrate it.

Location: Central Region – work from home

Join our growing, award winning software technology company and help drive the growth of our strategic and regional partners in the Americas region. Work with a portfolio of strategic and regional partner accounts to grow build successful go-to-market programs and our customer base. Work in high growth software technology markets including document print, archiving and accessibility. Take you place in our small but focused channel team of outstanding sales professionals.

If yes, contact us for an opportunity to work with a rapidly growing software company looking to expand our sales revenue via the expansion of our sales organization.

Job Title: Partner Account Manager

Position Summary

The partner account manager works with strategic and regional partners to identify and close new sales opportunities. Lead the partner business territory by identifying new partners, enabling existing partners, developing joint go-to-market programs, assisting in partner sales cycles and servicing partner s customers. Must demonstrate excellent knowledge of print, content and accessible document markets in order to support partners who operate in one or more of these categories. Develop unique solutions with partners leveraging Crawford s core product portfolio. Requires excellent communication, leadership, team building and influencing skills in order to cooperatively drive partner business.


  • A strong track record of delivering sales and achieving quota for enterprise software products through channels
  • A strong understanding of the ECM market and experience of working with ECM partners like Alfresco, Box and OpenText
  • A good understanding of enterprise output management print workflows and post-compositional processing in particular, is desirable
  • A good understanding of the high volume transactional InkJet printer market is desirable
  • An understanding of document accessibility solutions is desirable


  • Manage a sales territory that consists exclusively of partners and drive sales revenue through partners
  • Meet and exceed revenue goals through partners
  • Develop new solutions and develop go-to-market programs with partners with the product marketing team
  • Ensure partners are appropriately enabled with technical and sales skills with training and product marketing teams
  • Build go-to-market programs with partners and the marketing team
  • Support partner sales by representing Crawford in customer interactions and appropriately managing pre-sales engagement in sales cycles
  • Assist in partner RFP responses
  • Identify and acquire new partners in territory
  • Direct outbound marketing programs to partners with the marketing team
  • Periodically report on partner sales pipeline and deliver accurate revenue forecasts
  • Write and deliver proposals and SoWs to partners in support of their business objectives
  • Support quarterly business review programs with partners
  • Other duties as required.