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Business Office Assistant - Discovery Villages West End - Henrico, Virginia in Henrico, VA at BetterJobs

Date Posted: 6/17/2018

Job Snapshot

  • Employee Type:
  • Location:
    Henrico, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Discovery Senior Living, a national award-winning developer, owner, and operator of senior living communities is currently searching for an exceptional team member to join our team at our community called Discovery Villages West End. Ranked as one of the top 20 largest senior living providers in the United States and the top 5 for growth in the world, Discovery is redefining senior living through innovation, leadership, and design. As a result the company currently has a flourishing portfolio of more than 6,500 homes with plans for continued growth.


Processes and produces the work necessary for efficient office operations and functions while interacting with the visiting public as well as the residents and staff of the community.


The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

  • Assists with preparation and monitors all monthly billing and collection processes utilizing established policies, procedures and tracking systems.
  • Oversees cash controls including the depositing and posting of cash receipts and implementing and monitoring controls over petty cash.
  • Assists in the preparation of monthly invoices and the collection and recording of payments.
  • Assists with processing invoices and Pcard transactions.
  • Oversees checkbook entries and balances.
  • Contributes and assists with the compilation of information for weekly reports.
  • Coordinates the processing of payroll and employee benefits and other personnel-related records including new hire paperwork and Change forms.
  • Interfaces with residents on billing/collection issues.
  • Assists with the preparation and maintenance of resident files, records and reports.
  • Submits open positions on weekly basis.
  • Performs other duties as assigned by the Supervisor.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience:

  • High school diploma or general education degree (GED) required. Associates degree preferred.
  • One to three years related experience and/or training; or equivalent combination of education and experience.

Knowledge, Skills, and Abilities:

  • Language Ability:
    • Ability to read and comprehend simple instructions, short correspondence, and memos.
    • Ability to write simple correspondence.
    • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
    • Ability to read and write using English language.
    • Must demonstrate excellent telephone communication skills.
  • Mathematical Skills:
    • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
    • Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Cognitive Demands:
    • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
    • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Computer Skills:
    • Ability to use Microsoft Windows, including Word and Excel. Ability to use email and the Internet.
    • Demonstrates general office skills such as use of copy machine.
    • Must possess the ability to accurately type 45-50 wpm (95% accuracy).
  • Competencies:
    • Must demonstrate an interest in working with a senior population.
    • Interacts with guests, residents and staff in a courteous and friendly manner.
    • Supports organization's goals and values.
    • Balances team and individual responsibilities.
    • Responds promptly to resident and visitor needs. Responds to requests for service and assistance.
    • Completes administrative tasks accurately and timely.


  • Works primarily indoors in a climate controlled setting
  • Possible exposure to chemicals as identified in the SDS Manual


The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Team Member is regularly required to talk or hear. The Team Member is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is occasionally required to stand and walk. The Team Member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.