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Director of Assisted Living in Dallas, TX at BetterJobs

Date Posted: 6/11/2018

Job Snapshot

  • Employee Type:
  • Location:
    Dallas, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

At Presbyterian Village North we focus on people. Our Residents. Their Lives. Their health. Their families. We are one of the largest communities of short-term and long-term health care services in the Dallas metroplex. We are committed to providing compassionate, family oriented short-term and long-term care. We focus on individualized care that respects the dignity and rights of our Residents. Our aim is to care for every resident the way we would our family members. We strive to provide our Residents with services designed to achieve quality care and quality of life.

We are looking for leaders that will enrich the lives of our Residents, Families and Employees through extraordinary experiences . . . because everyone deserves a great life!

We have an immediate opening for a Full-Time Director of Assisted Living to support an environment where residents feel special, safe and secure. Our employees embrace a culture of hospitality, high-quality care and customer service that is unrivaled in the community. Join a team that cares!


  • Minimum LVN or RN Degree/Licensures required.
  • Assisted Living Certification preferred
  • Valid Texas Driver's License
  • Minimum 3 years experience in senior housing industry
  • Minimum 2 years experience demonstrated supervisory and managerial skills
  • Compassion and understanding of the progressive nature of Alzheimer's dementia
  • Leadership ability and excellent communication skills
  • Knowledge of housing regulations
  • Ability to organize work flow , respond to emergencies and note detail
  • Ability to maintain a positive, stable disposition in performing work in association with staff and residents
  • Ability to maintain a high level of performance in an environment of frequent demands and changes
  • Excellent verbal and written communication skills
  • Ability to perform Essential Duties as outlined below
  • Genuine caring for and interest in the care of mature adults and handicapped people
  • Ability to perform work tasks within the Physical Demand Requirements as outlined below
  • Ability to comply with the Resident Bill of Rights and the Employee Responsibilities
  • Ability to comply with organizational and departmental safety policies and procedures


  • Models a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better, is friendly and courteous to residents, patients and co-workers
  • Ensure resident/patient, visitor, and co-worker safety by remaining aware of and reporting any new or existing safety hazards
  • Maintain good attendance record
  • Recruit, hire, train, coach, and evaluate departmental staff
  • Responsible for day to day supervision and performance of staff
  • Ensures all assisted living regulations are followed
  • Reviews policies and procedures as needed and with changes in regulations
  • Ensures service plans are implemented and revised as needed in a timely manner
  • Supervise direct reports that monitor residents for changes in condition, ensure M.D., family, and other appropriate staff are notified and is reflected in the medical record
  • Review and follow-up all consultant reports, in a timely manner
  • Reviews monthly physician s orders and ensures accuracy
  • Review incident report documentation and ensure follow-up according to facility policy
  • Make rounds to verify clinical compliance and quality of care and provide coaching and disciplinary action as indicated within the facilities policies and procedures
  • Maintain and exceed budgeted census goals
  • Manage department budget and meet/exceed financial goals
  • Notify Executive Director of incident reports concerning abuse
  • Thoroughly investigate any complaints and concerns and report to Executive Director
  • Attend all assigned committee meetings according to Executive Director i.e. Level of Living.
  • Responsible for the oversight of the provision of services that promotes health and well-being of the residents
  • Monitor residential meal service and assist as necessary
  • Partner with Life Enrichment department to ensure quality activity programs are developed/implemented on a monthly basis, based on resident needs/capabilities
  • Monitor residents for behavioral issues that could benefit from specific interventions through social services referral
  • Ensure assigned departments complies successfully within budgetary constraints
  • Ensure Risk Management forms are kept up to date and all policies and procedures are followed in this process.
  • Ensure HIPAA Policies and Procedures are being followed
  • Participate in monthly Resident Council meetings and work with Executive Director regarding Resident Council follow up action items
  • Coordinate and facilitate quarterly Family Council meetings
  • Maintain and foster positive relationships with residents and their family members in all areas of jurisdiction
  • Other duties as assigned by Executive Director.
  • Provide Notary Services to residents, families and teammates
  • Greet and welcome new residents including orientation of facility and services such as transportation, dining, work orders, visitor s protocol, etc.
  • Maintain master key boxes including duplications and distribution logs
  • Monitor Suggestion Box, keep supplied with forms, maintain log for all suggestions and report to Executive Director.
  • Assess resident needs for ancillary services (dental, podiatry, optometry, psychological, etc.) and assist residents in attaining needed services
  • Assist with interpreting and promoting Residents Rights and Resident Bill of Rights
  • Maintains Grievance Log and Missing Items Log, for assigned units, and follow-up with residents for resolution, summarize for the quarterly QA meeting and report any concerns to Executive Director.
  • Provides individual and group help for residents and families at times of adjustments, crisis or particular need
  • Coordinate special events for resident and teammates, including Departmental Appreciation(s), etc. Act as a liaison with Executive Chef with events involving any type of food services
  • Provide back-up to Admissions and Marketing for facility tours and inquiries
  • Provide information on Hospice as appropriate and assist resident/family with initiation of services for primary areas assigned
  • Review incident report documentation for residents residing in Residential and ensure follow-up according to facility policy
  • Accompany residents when transferred to hospital emergency in events when family cannot be present.
  • Other duties as assigned by Executive Director