This site uses cookies. To find out more, see our Cookies Policy

Embassy Suites Landmark - Food Server (PM) Part-Time in San Antonio, TX at BetterJobs

Date Posted: 11/9/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/9/2018

Job Description

Food Server (PM)

Job Purpose:

The Food Server is responsible for maintaining the buffet station during the evening reception, while providing a friendly, outgoing demeanor needed to impact overall lunch/ dinner experience. The Food Server will be responsible for setting and clearing restaurant tables; stocking all service stations and provide table service to ensure total guest satisfaction.

Job Responsibilities:

  • Greets the guests and respond to requests in a friendly and courteous manner.
  • Quickly clear dirty table settings and prepare table for resetting.
  • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
  • Check station before, during and after shift for proper set-up and cleanliness.
  • Observe and ask guests about their needs and levels of satisfaction with the food or service; describe and/or answer questions for guests about menu items, the buffet, daily specials, etc.; talk with guests in order to create a friendly atmosphere and respond to their questions about attractions or other information in the area.
  • Verbally communicates, in a calm, positive demeanor with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
  • Explains any specials and/or restaurant promotions for guest awareness.
  • Replenishes beverages as necessary and check with guest for overall satisfaction.
  • Other duties as assigned.

Job Skills:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential function for the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Knowledge of the appropriate table setting and service ware.
  • Knowledge of food and beverage preparation, service standards, guest relations and etiquette.
  • Ability to communicate with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, to collect accurate information, and to resolve problems.
  • Ability to read, write, and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and recite orders.
  • Ability to work under pressure and deal with stressful situations during busy periods.
  • Ability to stand, walk and continuously perform essential job functions on a variety of shifts, for extended periods of time.
  • Ability to listen, and communicate effectively.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Ability to push/pull cart/ table weighing up to 50 lbs.;
  • Ability to grasp, lift to waist and carry items weighing up to 50 lbs.
  • Ability to adjust quickly to changing conditions.
  • Ability to operate beverage and toast equipment.
  • Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check.
  • Ability to remember, recite and promote the variety of menu items.

Qualifications Standards

Education:

High school graduate or equivalent preferred.

Experience:

Previous food service experience preferred.

License/Certificates:

Food Handlers Certification required.

TABC required.

Zachry Hospitality offers an industry leading benefits package for our Team Members including:

  • Medical, Dental and Vision Insurance
  • Life Insurance
  • 401k
  • Paid Leave
  • Referral Bonus Program
  • Employee Assistance Program
  • Paid Time Off Program
  • Hotel Discount Program
  • And Many More