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Mass Care Planning Coordinator in Philadelphia, PA at BetterJobs

Date Posted: 4/15/2019

Job Snapshot

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Job Description

Company Description

With a workforce of over 30,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all of our residents have the opportunity to reach their potential. 


The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia.

Job Description

Candidates for this position should possess a strong desire to work in a team-oriented, fast-paced, professional public safety environment, and a willingness to serve the public in the fifth largest city in the nation. The successful candidate for this position will assist with the development, strategic planning, implementation, and evaluation of an integrated preparedness program to support the preparedness for and response to emergency incidents in Philadelphia.


Under the direction of the Health & Human Services Program Manager, the Mass Care Planning Coordinator is responsible for a range of activities including, but not limited to, the following:

•    Gaining subject matter expertise in the area of disaster response and recovery related to human services.
•    Developing partnerships with stakeholders from local, state and federal government as well as community-based organizations, non-profit organizations and private entities.
•    Researching, reviewing, and synthesizing best practices related to human services planning and operations.
•    Leading planning initiatives related to human services, including, but not limited to mass care and congregate services, individual client services, family assistance services, coordination of disaster assistance centers, interim housing, and other recovery efforts.
•    Writing, maintaining, and updating a complement of documents including, but not limited to project memorandums, citywide emergency plans, and incident action plans.
•    Facilitating communication and coordination between agencies involved in emergency response under the direction of designated OEM response team leaders.
•    Assist with incorporating considerations for vulnerable populations and those with access and functional needs (AFN) into emergency management planning.
•    Engaging and developing communication systems between OEM and community-based service organizations, and reviewing policies, plans, and procedures for AFN considerations.
•    Performing other work as required.


•    Strong interpersonal skills
•    Effective oral and written communication skills
•    Strong leadership and negotiation skills
•    Ability to maintain effective working relationships and develop partnerships
•    Ability to coordinate diverse groups toward a common goal
•    Ability to contribute and coordinate work in a team
•    Ability to interpret federal and state emergency management requirements and regulations
•    Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access)

Job Requirements


•    Bachelor’s degree from an accredited school in planning, public health, psychology, social work, or a related field.
•    Experience working within an emergency management, public health, social work or human services organization is preferred.
•    Experience working with or providing services to vulnerable populations including individuals with disabilities and other access and functional needs, racial and ethnic minorities, economically disadvantaged, children, and/or the elderly is preferred.
•    Familiarity with the Americans with Disabilities Act (ADA), universal accessibility, universal design, and cross-disability access issues is preferred.
•    Familiarity with Philadelphia geographic area is preferred.

Additional Information

•    All OEM personnel are required to serve in an on-call capacity and are required to work during non-business hours for extended periods of time in a field environment and during activations of Philadelphia’s Emergency Operations Center (EOC). This is generally for a period of one week per month, however, during major emergencies, disasters, or special events, employees will be required to work additional hours, not only when on-call.
•    Possession of a valid proper class motor vehicle operator’s license issued by the Commonwealth of Pennsylvania within six months of hire.
•    Ability to physically perform the duties and work in the environmental conditions required of this position.
Interested candidates should submit a cover letter, resume, and brief (not to exceed 3 pages) writing sample (showing your ability to write a plan, policy or report-style document)

Successful candidate must be a city of Philadelphia resident within six months of hire.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to pchr@ For more information, go to: Human Relations Website: