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Part Time - On-Call Call Center Dispatcher in LOS RNCHS ABQ, NM at BetterJobs

Date Posted: 2/13/2019

Job Snapshot

Job Description

TLC Plumbing & Utility is an award winning company with a life-changing culture, and we are always looking for experienced individuals to join our team. TLC s mission is to provide a stable work environment while being respected among our peers. This is supported by our core values of honesty, hard work, respect, compassion, and consistency.

We have helped more people obtain their license(s) than any other company in New Mexico.

Job Description

To provide timely, courteous and efficient scheduling and dispatching of service calls.

Job Requirements

  • Prior experience in a call center required
  • Ability to work closely with other Dispatchers, Customer Service Representatives, Technicians, Production Managers and Department Managers
  • Ability to participate in On Call Dispatch rotation
  • Ability to fully understand what is being communicated to you by asking detailed questions and reinstating what was told to you by customers
  • Able to demonstrate outstanding customer service at all times and places
  • Knowledge and understanding of Microsoft Office suite of products, Service Point and Viewpoint.
  • Capable of handling large volume of calls while remaining composed
  • Promotes team work and displays a positive attitude with co-workers
  • Ability to organize yourself and your day without having someone set priorities for you
  • Willing and capable of handling additional work or projects as assigned by the Call Center Lead or Call Center Manager

Benefits

  • Medical Insurance
  • Dental & Vision Insurance
  • Employer provided Life Insurance
  • 401K
  • On-site Health Clinic
  • Paid Continuing Education
  • Provided Training and Certifications
  • Apprenticeship Program