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Service Manager Wanted in Lisle, IL at BetterJobs

Date Posted: 10/13/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Lisle, IL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/13/2018

Job Description

Hello,

First off, thanks for taking the time to read this message. My name is Justin Carrol and I own Perfect Home Services located in Lisle, IL. I am searching for a plumbing & HVAC service manager to add to my team. I plan to hire immediately to allow my business to continue its rapid growth rate. I am looking for skilled and experienced managers who want an opportunity to work with a team that is focused on providing the best client experience possible while growing their personal skill set, making great money and enjoying the ride.

What I need:

  • At least 3 years of management experience (Plumbing or HVAC understanding is a major plus but not required)
  • Ability to pass a background check and drug screening
  • High school degree or equivalent
  • Excellent written and verbal skills
  • Ability to effectively communicate technical information to non-technical clients
  • Ability to recommend what is in the best interest of the client and support that recommendation by educating the client
  • Ability to answer calls at any given time day or night
  • A strong understanding of sales processes
  • Ability to create and maintain an accountable team that follows the rules

What you ll be responsible for:

The essential functions of the Service Manager are to prioritize, direct, supervise, coach and train all field Technicians. Focus will be on delivering a level of service that far exceeds the customers expectations. The Service Manager utilizes customer service training to educate and assist Field Technicians with regard to educating customers in choosing service, finance options and handling customer relations. This position is aware of the importance of incentive programs and ensures fair and equitable distribution and proper documentation of work and is knowledgeable of the concept of flat rate pricing and its practice. Instructs others with regard to using this pricing policy. Implement incentive programs. Maintain and share in the responsibility to strive for overall profitability of the company and those areas he/she are tasked with managing. Additionally, this individual will be integral with budgeting and forecasting to help facilitate growth, balance, structure and cash flow.

What you ll get from us:

  • Smart Phone & Tablet
    • You can use your company phone & tablet for personal use as much as you want
    • Think about home much money this will save you on cell phone bills
  • Insurance
    • Fantastic Health and Dental insurance through Blue Cross & Blue shield for you and your entire family
    • Most insurance plans for our industry don't cover near as much as ours does
    • You get to pick: HMO or PPO
    • Our rates are extremely low when compared to competitors
  • A great wage & the sky is the limit
    • We have a fair guaranteed wage to keep your income safe along with a very high commission plan on top of the base wage
    • Pay system is not capped or based on seniority
    • Tons of bonuses and spiffs to make extra cash
  • Uniforms
    • We provide great looking uniform shirts to make sure you look very professional
  • Training
    • Our training is second to none, guaranteed
    • We pay for all of your training and costs associated with travel & lodging
  • Time Off
    • We give 8 days of company paid vacation and personal time for the first year of service
    • You may earn up to 18 days paid vacation and personal time for company loyalty
    • We also allow 2 weeks of unpaid personal time off per year… think about what that's worth to you
  • Vacation Contests
    • We hold contests where employees can win a paid vacation for two to an exotic destination
  • Culture
    • We have an environment of team players that like to make money & have fun
    • Our employees often tell us that they look forward to coming to work every day
    • We have several company outings per year where we all get to know each other better
    • Think about how valuable it is to work for a company where you enjoy your time at work
  • Communication
    • We encourage, welcome & listen to communication from everyone in the company
    • Everyone in the company has a voice
    • Anyone in the company can talk to the owner & the owner listens
  • Opportunity for Advancement
    • We are a fast growing company that believes in growing our employees and hiring from within first
    • We don't give promotions for seniority, we give them for ability
    • A person hired as a helper could literally run the company in a relatively short period if they earn that right
  • Our Company Reputation
    • We have a great reputation in the marketplace. Check our online reviews.
  • Employee Appreciation & Respect
    • We consider our employees one of our most valuable assets and we treat them that way!

As I said, I need to hire a service manager now, so please don t wait to apply. You don t have anything to lose. Apply now so we can chat and see if there s a good fit between us. I promise to keep our initial conversation short and to respect your time. I truly hope this is the last time you ll ever have to apply for a job for the rest of your life.

Sincerely,

Justin Carrol

Owner: Perfect Home Services